Twitter Facebook Pinterest Instagram

Have Question?

+ 1- 305-879-8924

BOOK YOUR STAY

Privacy Policy

  1. Home
  2. Privacy Policy

Privacy Policy

STANRENTAL LLC

PRIVACY POLICY

Effective Date: October 19, 2022
Last Updated: June 23, 2026

StanRental LLC (“StanRental,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit stanrental.com;
  • Submit an inquiry;
  • Make or manage a reservation;
  • Stay at one of our properties;
  • Communicate with us;
  • Use a third-party booking platform connected with our services;
  • Submit a payment, complaint, claim, chargeback, or refund request.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect the following information.

A. CONTACT AND IDENTITY INFORMATION

This may include:

  • First and last name;
  • Mailing or billing address;
  • Email address;
  • Telephone number;
  • Date of birth or age confirmation;
  • Government-issued identification;
  • Driver’s license;
  • Passport;
  • State identification card;
  • Photograph associated with identification;
  • Signature;
  • Emergency-contact information.

We may collect identification information to:

  • Verify identity;
  • Prevent fraud;
  • Process check-in;
  • Comply with building or community requirements;
  • Register guests and vehicles;
  • Protect guests and property;
  • Administer reservations;
  • Process insurance or legal claims.

B. RESERVATION AND STAY INFORMATION

This may include:

  • Arrival and departure dates;
  • Number and names of guests;
  • Property selected;
  • Special requests;
  • Pet information;
  • Vehicle and license-plate information;
  • Parking-registration information;
  • Check-in and checkout records;
  • Entry and access records;
  • Communications regarding the stay;
  • Complaints and maintenance reports;
  • Photographs and videos;
  • Cleaning and inspection records;
  • Damage, smoking, pest, security-deposit, or incident information;
  • Relocation or replacement-unit offers;
  • Information about rule violations.

C. PAYMENT AND TRANSACTION INFORMATION

This may include:

  • Billing information;
  • Payment status;
  • Reservation amount;
  • Deposits;
  • Refunds;
  • Additional charges;
  • Invoices;
  • Chargeback information;
  • Transaction identifiers;
  • Payment and refund communications.

Full payment-card information is generally processed by third-party payment processors or booking platforms.

StanRental may receive limited payment information, such as:

  • Card type;
  • Last digits of the card;
  • Payment status;
  • Transaction reference;
  • Refund status;
  • Dispute or chargeback status.

D. WEBSITE AND DEVICE INFORMATION

When you use our website, we or our service providers may automatically collect:

  • Internet Protocol address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring website;
  • Pages viewed;
  • Date and time of access;
  • Approximate location based on IP address;
  • Cookie identifiers;
  • Website activity;
  • Login activity;
  • Interaction and analytics data.

E. COMMUNICATIONS

We may collect communications sent through:

  • Email;
  • Telephone;
  • Text message;
  • Website forms;
  • Booking-platform messaging;
  • Social media;
  • Customer-support channels.

Communications may be preserved for:

  • Customer service;
  • Reservation administration;
  • Fraud prevention;
  • Claims;
  • Chargebacks;
  • Legal disputes;
  • Review disputes;
  • Safety and security;
  • Enforcement of our Terms and House Rules.

Calls or communications may be documented or recorded when permitted by law and when legally required notice or consent is provided.

F. SECURITY-CAMERA INFORMATION

Some properties may use disclosed:

  • Exterior security cameras;
  • Video doorbells;
  • Entry cameras;
  • Building-controlled cameras;
  • Parking-area cameras;
  • Common-area cameras.

These systems may be used for:

  • Safety;
  • Security;
  • Access monitoring;
  • Package monitoring;
  • Occupancy verification;
  • Fraud prevention;
  • Incident investigation;
  • Enforcement of property and community rules.

Cameras may record:

  • Video;
  • Audio, where legally permitted;
  • Motion;
  • Date;
  • Time;
  • Entry and departure activity.

StanRental does not place cameras in:

  • Bedrooms;
  • Bathrooms;
  • Sleeping areas;
  • Other interior areas where guests reasonably expect complete privacy.

Camera locations and use may also be disclosed in the applicable property listing.

G. INFORMATION FROM THIRD PARTIES

We may receive information from:

  • Booking.com;
  • Airbnb;
  • Expedia;
  • Vrbo;
  • Payment processors;
  • Banks;
  • Property managers;
  • Building or condominium management;
  • Homeowners’ associations;
  • Insurance providers;
  • Claims administrators;
  • Fraud-prevention providers;
  • Identity-verification providers;
  • Cleaning providers;
  • Maintenance providers;
  • Pest-control providers;
  • Security providers;
  • Social-media or advertising services;
  • Government or public records.

Information received from third parties may also be subject to their privacy policies.

2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Provide and administer reservations;
  • Verify identity;
  • Process check-in and checkout;
  • Register guests and vehicles;
  • Provide access instructions;
  • Process payments and deposits;
  • Process refunds and additional charges;
  • Communicate reservation details;
  • Provide customer service;
  • Respond to complaints;
  • Address cleanliness, maintenance, pest, access, or safety concerns;
  • Arrange inspections, cleaning, maintenance, or pest-control services;
  • Offer relocation or a comparable replacement unit;
  • Investigate property damage;
  • Investigate smoking or unauthorized guests;
  • Investigate pet or community-rule violations;
  • Process insurance claims;
  • Respond to payment disputes and chargebacks;
  • Prevent fraud;
  • Protect guests, staff, properties, and third parties;
  • Enforce our Terms, House Rules, and policies;
  • Maintain reservation and accounting records;
  • Improve our website and services;
  • Analyze website use;
  • Send reservation and service communications;
  • Send marketing communications where permitted;
  • Comply with legal, tax, accounting, insurance, and regulatory obligations;
  • Establish, exercise, or defend legal claims;
  • Respond to lawful requests from courts, regulators, law enforcement, or government agencies.

We may also use information for another purpose disclosed when it is collected or with your consent.

3. LEGAL AND BUSINESS REASONS FOR PROCESSING

Depending on the circumstances, we process personal information because:

  • It is necessary to provide the reservation or service requested;
  • It is necessary to perform or enforce a contract;
  • It is necessary for legitimate business purposes;
  • It is necessary to protect safety, security, property, or legal rights;
  • It is required by law;
  • You provided consent.

4. HOW WE MAY SHARE INFORMATION

We may share personal information with the following categories of recipients.

A. BOOKING AND PAYMENT PROVIDERS

We may share information with:

  • Booking platforms;
  • Banks;
  • Payment processors;
  • Credit-card companies;
  • Fraud-prevention providers.

This may be necessary to process:

  • Reservations;
  • Payments;
  • Deposits;
  • Refunds;
  • Chargebacks;
  • Payment disputes;
  • Fraud investigations.

B. PROPERTY AND SERVICE PROVIDERS

We may share information with:

  • Property managers;
  • Building management;
  • Condominium associations;
  • Homeowners’ associations;
  • Housekeepers;
  • Cleaners;
  • Maintenance providers;
  • Pest-control providers;
  • Locksmiths;
  • Internet or utility providers;
  • Security providers;
  • Delivery providers;
  • Customer-support providers.

These parties should receive only the information reasonably necessary to perform their services.

C. INSURANCE AND CLAIMS PROVIDERS

We may disclose relevant information to:

  • Insurers;
  • Claims administrators;
  • Booking-platform protection programs;
  • Adjusters;
  • Attorneys;
  • Investigators;
  • Experts;
  • Contractors.

This may include:

  • Reservation information;
  • Incident details;
  • Communications;
  • Identification information;
  • Photographs or videos;
  • Inspection reports;
  • Payment records;
  • Cleaning or maintenance records.

D. LEGAL AND GOVERNMENT AUTHORITIES

We may disclose information when reasonably necessary to:

  • Comply with law;
  • Respond to a subpoena or court order;
  • Respond to law enforcement;
  • Protect safety;
  • Investigate suspected fraud;
  • Investigate illegal conduct;
  • Enforce our rights or agreements;
  • Defend against claims;
  • Protect StanRental, guests, properties, employees, contractors, or the public.

E. BUSINESS TRANSFERS

If StanRental is involved in a:

  • Merger;
  • Acquisition;
  • Financing;
  • Reorganization;
  • Sale of assets;
  • Change of ownership;
  • Similar business transaction,

personal information may be disclosed as part of that transaction, subject to applicable law.

F. WITH CONSENT

We may disclose information for another purpose with your direction or consent.

5. SELLING OR SHARING PERSONAL INFORMATION

StanRental does not sell personal information for money.

We may use:

  • Website analytics;
  • Advertising tools;
  • Cookies;
  • Pixels;
  • Similar technologies.

Certain privacy laws may define some advertising or analytics activity as “sharing” personal information.

Where legally required, users may be provided with a way to manage nonessential cookies or advertising preferences.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use:

  • Cookies;
  • Pixels;
  • Tags;
  • Local storage;
  • Analytics tools;
  • Similar technologies.

These tools may be used to:

  • Keep the website functioning;
  • Remember preferences;
  • Support reservation features;
  • Understand website traffic;
  • Improve website performance;
  • Detect fraud or misuse;
  • Measure advertising;
  • Provide relevant marketing.

Types of cookies may include:

  • Essential cookies;
  • Functional cookies;
  • Analytics cookies;
  • Advertising cookies.

You may adjust cookie settings through your browser or an available cookie-consent tool.

Blocking cookies may affect certain website functions.

7. THIRD-PARTY LINKS AND SERVICES

Our website may link to:

  • Booking platforms;
  • Payment providers;
  • Maps;
  • Social-media services;
  • Third-party websites;
  • Other online services.

StanRental is not responsible for the privacy, security, content, or practices of third-party services.

You should review the privacy policy of each third-party service before providing personal information.

8. GOVERNMENT-ISSUED IDENTIFICATION

We may request identification when reasonably necessary for:

  • Check-in verification;
  • Fraud prevention;
  • Building registration;
  • Vehicle registration;
  • Age verification;
  • Insurance or claims;
  • Legal compliance;
  • Safety and security.

We will not intentionally use identification documents for unrelated purposes.

Guests should not send sensitive identification through an insecure or unapproved method when a secure method is available.

9. DATA RETENTION

We retain personal information only as long as reasonably necessary for the purpose for which it was collected, including to:

  • Complete and document reservations;
  • Maintain accounting and tax records;
  • Process claims;
  • Process chargebacks;
  • Resolve disputes;
  • Enforce agreements;
  • Comply with legal obligations;
  • Prevent fraud;
  • Protect property and safety;
  • Defend legal claims.

Retention periods may vary depending on:

  • The type of information;
  • Applicable law;
  • Tax requirements;
  • Insurance requirements;
  • Booking-platform requirements;
  • Contractual obligations;
  • Operational needs.

When information is no longer reasonably needed, we may:

  • Delete it;
  • Anonymize it;
  • Securely dispose of it.

10. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

These measures may include:

  • Encrypted website connections;
  • Password controls;
  • Access restrictions;
  • Website security tools;
  • Firewalls;
  • Anti-malware tools;
  • Restricted access to records;
  • Service-provider controls;
  • Backups;
  • Monitoring;
  • Incident-response procedures.

No website, transmission method, database, or storage system can be guaranteed to be completely secure.

StanRental cannot guarantee absolute security.

11. DATA-BREACH RESPONSE

If we determine that a security incident affects personal information, we may:

  • Investigate the incident;
  • Take steps to contain it;
  • Secure affected systems;
  • Preserve evidence;
  • Notify service providers;
  • Notify affected persons when required;
  • Notify regulators or authorities when required.

Any legally required notification will be provided in accordance with applicable law.

12. YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have the right to request:

  • Access to personal information we hold about you;
  • Correction of inaccurate information;
  • Deletion of certain information;
  • A copy of certain information;
  • Restriction of certain processing;
  • Objection to certain processing;
  • Withdrawal of consent;
  • Opt-out from certain marketing communications;
  • Information about categories of data collected or disclosed.

These rights may be limited by legal exceptions.

For example, we may retain information needed to:

  • Complete a transaction;
  • Comply with law;
  • Maintain tax or accounting records;
  • Prevent fraud;
  • Protect safety;
  • Resolve disputes;
  • Process chargebacks;
  • Process insurance claims;
  • Establish or defend legal claims;
  • Enforce a contract.

To submit a privacy request, contact us using the information below.

We may need to verify your identity before responding.

13. MARKETING COMMUNICATIONS

We may send promotional email or text communications where permitted by law.

You may opt out of promotional emails by:

  • Using the unsubscribe link;
  • Contacting us directly.

Opting out of marketing does not prevent us from sending non-promotional communications concerning:

  • Reservations;
  • Payments;
  • Check-in;
  • Checkout;
  • Safety;
  • Security;
  • Claims;
  • Service updates;
  • Legal notices.

Text-message and data rates may apply.

14. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the website without legally required parental consent.

A parent or booking adult may provide information about minors included in a reservation.

The booking adult is responsible for providing such information lawfully.

If you believe a child has provided personal information directly to us without appropriate authorization, contact us so we may review and address the matter.

15. INTERNATIONAL USERS

StanRental operates primarily in the United States.

If you provide information from outside the United States, your information may be transferred to, stored in, and processed in the United States.

Privacy laws in the United States may differ from those in your country.

Where required, international data transfers will be handled in accordance with applicable law.

16. DO NOT TRACK AND BROWSER PRIVACY SIGNALS

Some browsers provide a “Do Not Track” signal.

Because there is no universally accepted standard for responding to all Do Not Track signals, our website may not respond to traditional Do Not Track settings.

Where required by applicable law and supported by our systems, we may recognize legally applicable browser-based privacy or opt-out signals.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

When changes are made, we will update the “Last Updated” date at the top of the policy.

Material changes may also be communicated through:

  • The website;
  • Email;
  • Booking-platform messaging;
  • Another appropriate method.

The version posted when information is collected will generally describe the practices applicable at that time, subject to later legal or operational requirements.

18. CONTACT US

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

StanRental LLC
Mailing Address: 160 W Camino Real #849, Boca Raton, FL 33432
Email: book@stanrental.com
Phone: 978-228-1062
Website: www.stanrental.com

Please include “Privacy Request” in the subject line when submitting a privacy-related request.

STANRENTAL- Rooms & Cars – Book now